Answers before you ask
Straight answers about services, CPA firm support, onboarding, cleanup and Canadian bookkeeping.
Answers before you ask
Everything CPA firms, solo business owners, and small businesses usually want to know before starting.
We agree on a small scope of real work — a month of bookkeeping or a reconciliation — and deliver it before any long-term commitment. You see the quality and turnaround firsthand.
We're certified on Xero and QuickBooks Online, and work regularly with Dext, Excel, Google Workspace, and standard cloud storage tools.
Not at all. A good share of our clients are individual business owners and freelancers who just want their books handled properly — no CPA firm in the middle required.
Right now we focus on Canada — supporting CPA firms, small businesses, and individual business owners across the country, fully remotely.
Access is provided through the appropriate permissioned cloud tools; we do not use shared passwords, and engagements follow documented confidentiality standards.
We reply within 24 hours, and monthly close is delivered on the cadence we agree to during onboarding — typically within the first two weeks of the following month.
Yes — payroll processing, GST/HST filings, and related remittances are all part of our core service.
That's entirely up to you. Many firms keep us behind the scenes as their bookkeeping arm; others prefer we join client calls directly. We adapt to how you want to present the relationship.
Capacity scales with your needs — from a single file to a full portfolio during busy season — without you needing to hire in-house staff.
A discovery call to understand your systems, secure permissioned access setup, and a short handover period so nothing gets missed in the transition.
Pricing depends on transaction volume, entity complexity, and scope (bookkeeping, payroll, filings). We'll give you a clear quote after the discovery call — no surprise fees.
The free trial exists precisely so you can evaluate quality before committing. After that, we welcome direct feedback and adjust quickly — long-term relationships depend on it.
Yes, catch-up and cleanup work is common. We'll assess the backlog during discovery and give you a realistic timeline to get current.
Yes. We review the existing file during onboarding, flag anything that needs cleanup, and take over from there without disrupting your history.
Yes — we support SaaS and technology companies, e-commerce businesses, and non-profits, with bookkeeping tailored to how each business model actually operates.
Yes. Growing businesses with multiple entities, accounts or locations can be kept consistent under one bookkeeping structure.
Access to your accounting software and recent bank/credit card statements is enough to begin. Onboarding typically starts within a few days of the discovery call.
No. Avora provides bookkeeping and accounting support, not tax or legal advice. We prepare books to be tax-ready and work alongside your CPA or tax professional for filings and advice.